Returns & Exchanges

At Official Khadi Online Shop, we want you to be completely satisfied with your natural beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Securely

  Place the unused items in their original packaging, ensuring all seals are intact, and include a copy of your original invoice inside the box.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.