Frequently Asked Questions
Everything you need to know about our authentic Khadi beauty products.
Are your products 100% natural and organic?
Yes, all Official Khadi products are formulated with 100% natural ingredients, herbs, and essential oils, adhering to traditional Ayurvedic principles without harmful chemicals.
How long does shipping take for domestic orders?
We typically process orders within 24-48 hours. Domestic delivery usually takes 3 to 5 business days depending on your location.
What is your return policy for beauty products?
Due to hygiene reasons, we only accept returns on products that are damaged during transit or if the wrong item was delivered. Please contact us within 48 hours of receipt.
Do you test your products on animals?
Absolutely not. Official Khadi is a cruelty-free brand. None of our ingredients or finished products are tested on animals.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets through our secure payment gateway.
How should I store my Khadi products to maintain their quality?
Since our products contain natural botanicals, we recommend storing them in a cool, dry place away from direct sunlight to preserve their potency and shelf life.